How AI Chatbots Are Replacing the First Line of Customer Support
Most people still picture the chatbot that couldn’t understand a rephrased question and just kept looping back to “Sorry, I didn’t get that.” That version is mostly gone now. What’s showing up in support queues can hold context across an entire conversation, pull real information out of your systems mid-chat, and only hand it off […]
How AI Chatbots Are Replacing the First Line of Customer Support Read More »










